Gwinnett Realtor Vents About Rude Agents-If you don’t like your job then do something else!
I got up early Saturday morning because a buyer I’m working with wanted to see some listings I had sent her the night before and I needed to check availability. Normally I don’t like to call any agent before 9am but in this case I had to. There were 6 properties and all were foreclosures. If you’ve been in this business in the last year you know these properties fly off the shelf like a Wii on sale so you have to make sure you’re not chasing your tail.
First call………voicemail……..left a message
Second call……agent answers! Property available……added it to the list
Third call……after my greeting a very nice voice on the other end says “Good Morning Steve”and tells me the property I’m calling about is available. Added it to the list
AND THEN
Fourth Call…..A very quick and stern voice says “This is Jim” (name changed to protect the rude) “This is Steve Rider with Keller Williams Realty, how are yo”……..Interrupted…
”what can I help you with?” spoken in such a foul tone that it instantly set me off.
”what can I help you with?” spoken in such a foul tone that it instantly set me off.
“I’m calling to check availability on your listing at 123”……..Interrupted again…..”That listing is under contract”
Now I’m not one to be rude to anyone, especially a fellow Realtor but this guy needed an attitude adjustment and it wasn’t even 9am! Maybe he didn’t get enough sleep that night. Or maybe his biscuit that morning had a little too much biscuit and not enough gravy I don’t know. But nevertheless he got a response from me that was appropriate and proportional……..
“Thanks for being so nice” I said. He said “you’re welcome” but I don’t think he realized until after he hung up that I was being sarcastic. I don’t normally react this way but I couldn’t help it.
I’ve been in this business almost 5 years and I’ve come across some pretty questionable people with unsavory attitudes but this guy just put me in a bad mood. In this market and in these times…..Can you afford to be rude to your fellow agents?? If you’re not a morning person should you be answering the phone at 9am on a Saturday? Maybe this guy sells his own listings and doesn’t need me to bring buyers….maybe he used all his free cell minutes for the month and just needed to get me off the phone….OR maybe he lives in a cave in the Magical Land of Narnia and doesn’t know how important the co-op is these days. I don’t know.
I think this shifting market has caused some agents to become less enchanted with their profession and it shows in their interaction with other agents. So many agents are only dealing with asset managers nowadays who themselves are emotionless when it comes to that listing. I guess that niche is good for someone with no people skills but if you plan on answering the phone when it rings shouldn’t you hit the “professional” button before you do?
My last thought for this post is this……..
I love my job……..I need it to pay the bills and if you don’t that’s great but don’t make my job harder and more stressful just because you’re having a bad day!
I’m not talking about 99% of the people that will read this post but instead to the other 1%......you know who you are.
Ahhhhhhh, I feel so much better now! Can you imagine how this would have read if I would have written it on Saturday when this happened? I might have been kicked out of the rain!!
Steve Rider REALTOR with Keller Williams Realty Lanier Partners Braselton Ga, selling homes in Winder, Braselton, Dacula, Lawrenceville, Buford, Grayson, Loganville, Monroe and surrounding areas of Barrow, Walton and Gwinnett County Georgia. Go to WWW.SteveRider-Realtor.com to see my featured listings or search for your new home.
If you're looking for a home in Northeast Georgia contact me either by clicking on the email link or call me toll free at 800-765-0460 or 404-663-7063 direct. I'm a life long resident of this area with life long knowledge of the market.
Gwinnett County Realtor-Gwinnett Realtor Vents About Rude Agents-Don't Like Your Job.....Do Something Else!
